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Shipping Information

What Shipping Methods Are Available?

We offer various shipping methods, including standard, expedited (Economic) shipping  and Express Shipping .

 

Please note that delivery times may vary depending on your location and other factors.

Do you offer international shipping?

Yes, Elite MS offers international shipping. Shipping fees and times may vary depending on your location. Please check our shipping page for more information.

How Do I Track My Order?

Once your order is placed, a tracking number will be provided to you via email. You can use this number to track the real-time status of your delivery on our website or through the delivery service.

Do I Need An Account To Place Order?

You do not necessarily need an account to place an order. We offer a guest checkout option where you can complete your purchase without creating an account. However, creating an account can provide benefits such as order tracking, easier returns, and saving your preferences for future purchases.

MORE QUESTIONS

WHAT PAYMENT METHOD DO YOU ACCEPT?

We accept several payment methods, including major credit cards, debit card payments, Mobile money services, and other secure options. You can check the payment page for more details.

It depends on the shipping method you choose. Typically, our shipping takes 1 to 15 days, while expedited and express shipping options are available for faster delivery.

Our return policy allows customers to return products within a specified period after receipt. Please refer to our return policy page for details and steps to follow.

Yes, Elite MS offers customization services to meet your specific needs. Contact our customer service team to discuss the available options.

We are committed to providing high-quality products. Each product is covered by our satisfaction guarantee. If you encounter an issue, please contact us, and we will do our best to resolve the situation.

Yes, Elite MS regularly offers special discounts and promotional codes. Subscribe to our newsletter to be the first to know about our exclusive offers.

Site Navigation

  • First, visit our website using your preferred web browser.

Product Search

  • Once on our site, use the search bar or browse our categories to find the product you want to purchase. If you want more inspiration on a specific category, you can scroll the top deal menu to go directly to the page that interests you, where you will see only the products in that category.

Product Selection

  • Once you have found the desired product, click on it to view the details and available options, such as size, color, etc.

Add to Cart

  • If you are satisfied with the product, select the desired quantity and click on the “Add to Cart” button.

Cart Review

  • After adding all the desired products to your cart, click on the cart icon at the top right of the page to view the contents of your cart. You will also see some necessary products that work with the product you request; you can select all or some of them, or you can select nothing.

Cart Verification

  • Carefully review the added products, quantities, prices, and options. You can also remove products or adjust quantities at this stage if necessary.

Checkout

  • Once you are ready to proceed to checkout, click on the “Checkout” or “Proceed to Payment” button. You will be asked to add one or more promo codes for discounts. If you are subscribed to our newsletter, or if you follow us on social media, mainly our tutorials or shows, you will always have promo codes because we always provide them.

Login or Account Creation

  • You will be directed to a login page where you will need to either log in to your existing account or create a new account if you do not have one yet.

Shipping Address

  • Select or enter your shipping address. Make sure the information is accurate to avoid any delivery issues.

Shipping Method

  • Choose the shipping method that best suits you from the available options, such as standard, express, etc.

Payment Method

  • Select your preferred payment method from the options provided, such as credit card, PayPal, etc.

Order Review

  • Before finalizing the purchase, review all the order details, including items, shipping and billing addresses, shipping options, and payment information.

Payment

  • Once everything is correct, proceed with the payment by following the instructions to enter the necessary payment information.

Order Confirmation

  • After making the payment, you will receive an order confirmation at the email address associated with your account. This confirmation will indicate that your order has been successfully received.

Order Tracking

  • You will also receive a tracking number once your order has been shipped, allowing you to track the progress of your package until delivery.

Order Receipt

  • Finally, wait for the delivery of your order to the specified shipping address. Upon receipt, check the products to ensure they meet your expectations.

This is how you can buy from our platform, step by step. If you have any questions or concerns at any point during the process, feel free to contact our customer service for assistance.

 

FAQ

Services

We offer a comprehensive range of services, including website creation, logo design, IT security, online marketing, and more.

You See our range of services here

If you choose a plan you will need to filling out our contact form or You can request a quote by sending us an email with the details of your project.

Delivery times vary depending on the complexity of the project, but generally, a standard website can be delivered in 4 to 6 weeks.

Yes, we offer monthly maintenance plans to ensure your website remains secure and up-to-date.

Simply contact us through our website, and we will guide you through the process of getting started with your project.

Yes, we provide fully customized website designs tailored to your specific needs and preferences.

Yes, we specialize in creating e-commerce websites that are user-friendly and optimized for online sales.

Yes, we offer SEO services to help improve your website’s visibility and ranking on search engines.

Yes, we provide ongoing support and can assist with any issues or updates needed after the project is completed.

We work with various platforms including WordPress, Shopify, and custom-built solutions depending on your needs.

Yes, we can help redesign your existing logo to better align with your brand identity.

Yes, we can integrate a variety of third-party tools and plugins to enhance your website’s functionality.

We implement robust security measures including SSL certificates, regular updates, and security monitoring to protect your website.

Yes, we provide content creation services including copywriting, blog posts, and multimedia content.

We work closely with you to establish a realistic timeline and ensure that all deadlines are met.

Yes, we offer social media marketing services to help you reach and engage with your target audience on various platforms.

Job opportunity

You can find any help about job in our job help center

AFFILIATE & PARTNERSHIP

What is an affiliate program?

An affiliate program allows partners to promote our products and services and receive a commission for each sale or action generated through their marketing efforts.

How can I sign up for the affiliate program?

You can sign up for the affiliate program by filling out the registration form in the bouton [Become an affiliate] on our [Affiliate & Partnership] page and following the provided instructions. You can also signup here

What are the benefits of becoming an affiliate partner?

As an affiliate partner, you will enjoy attractive commissions, real-time performance tracking, and marketing materials to help you promote our products.

How does affiliate link tracking work?

Each affiliate receives unique links that track clicks and sales generated. Our system uses cookies to monitor conversions and accurately attribute commissions.

When and how are commissions paid?

Commissions are usually paid monthly via PayPal or bank transfer, depending on your preference. A minimum payout threshold may apply.

What types of promotions can I use to promote the products?

You can use various types of promotions, such as banner ads, text links, email marketing, and social media posts, as long as you comply with our marketing guidelines.

Are there any restrictions on the types of websites that can join the affiliate program?

es, websites containing illegal, offensive, or inappropriate content are not allowed to participate in our affiliate program.

How can I track my affiliate performance?

You can track your performance through our affiliate dashboard, which provides detailed reports on clicks, sales, and commissions generated.

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