Warranty Policy
At Elite Multi-Services, we are committed to ensuring customer satisfaction. Please review our warranty policy to understand the terms and benefits associated with our products.
Warranty Duration
The duration of the warranty varies depending on the type of product. Specific warranty details for each product are clearly stated on the product page and in the provided documentation.
Warranty Coverage
The warranty covers manufacturing defects and issues related to product quality. It does not cover damages resulting from misuse, negligence, or unauthorized modifications.
Warranty Claim Process
In case of a warranty-covered issue, please contact our customer service as soon as possible. Provide complete details about the problem, along with photos if possible.
Replacement or Refund
If the product is confirmed as defective and covered by the warranty, we offer the choice between a product replacement or a full refund, depending on product availability.
Warranty Exclusions
The warranty does not cover damages resulting from normal wear and tear, abusive use, accidents, negligence, extreme environmental conditions, or unauthorized modifications.
Warranty Registration
To activate the warranty, please register your product on our website within 30 days of purchase. This will facilitate the process in case of a claim.
International Warranty
Our warranty also applies to international orders. However, please note that return shipping costs may be at the customer’s expense.
Elite Multi-Services is committed to maintaining transparent and respectful communication with its customers. Thank you for trusting Elite MS for your product and service needs.
